It’s a fact – the spa is a billion-dollar industry and growing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, identifying some fascinating craze for spas in 2010:

Customer Service. Nothing beats a great customer service! You could throw the most costly spa treatment, but when the client isn’t satisfied with her spa experience, it’s tantamount to nothing. “As a matter of fact, 87 percent of ISPA member spas are utilising customer feedback mechanisms to ensure they’re meeting consumers’ desires…” Spas must embrace better ways then to give the clients a more gratifying spa experience.

Spa Sampling Menus. This is a primary means to allow spa clients get a form of “preview” of the different treatments thatthey are planning to try on.

Spa Partnerships. This permits spas to expand their reach by forming partnerships with local businesses that may also gain from them. Through this, spas are able to promote their business and grow the number of clients by taking the spa closer to the clients. Several strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn’t love a bargain?

Social Media. From tweeting to blogging, and everything in between, it’s predicted that in 2010 social media will remain influential in aiding spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to gather clients.

Beauty Rest. Not yet very common, but a tempting option like this can certainly grow the number of spa visits. This simply signifies giving that spare time at the spa to get some forty winks while enjoying a relaxing massage. Or quite more attractive is to just book a room in a spa heavy with calming aroma to get more sleep.

These are just few of the exciting trends that the spa industry is eyeing for 2010. Now, there are a plenty of better things to be excited to for your 2010 spa excursion.

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